Serving our community for over 30 years.

Find us

(03) 5275 5737
(03) 5275 5939
Bell Post Shopping Centre - 290 Anakie Rd
Norlane VIC 3214
Monday
9:00 AM - 4:30 PM
Tuesday
9:00 AM - 4:30 PM
Wednesday
9:00 AM - 4:30 PM
Thursday
9:00 AM - 4:30 PM
Friday
9:00 AM - 3:30 PM
Saturday
Closed
Sunday
Closed
Public Holidays
Closed

BetterConsult Pre-Consultation Questionnaire

Your doctor may use BetterConsult pre-consultation questionnaires to give you the privacy and time to answer questions about your history, symptoms and current medications more accurately. This secure pre-consultation questionnaire lets your doctor spend more time with you during your appointment, discussing treatment options, answering your questions, and focusing on your health outcomes.

Before your appointment, you may receive an SMS with a link to complete this multiple-choice online questionnaire for your doctor. It is safe to click this link, but if you are unsure, please speak with our Reception team.

Be consult ready:

  • Help your doctor know the reasons for your visit
  • Request scripts and a medical certificate so you don’t forget
  • Get more face-to-face time with your doctor
  • All your responses are private and confidential

BetterConsult is a safe and secure platform and all data is deleted within 72 hours.

After Hours

In a medical emergency, please call 000 and ask for an ambulance.

If you require medical assistance, Barwon Health's University Hospital Geelong is located on Bellerine St (main entrance) or Ryrie Street (emergency entrance), Geelong. Ph: (03) 4215 0000. Barwon Health North is located at 155 Princess Hwy, Norlane. Ph: (03) 4215 8000.

Private emergency medical services are also available at St John of God Hospital, located at Myers St, Geelong. Ph: (03) 5226 8888 or Epworth Geelong, located at 1 Epworth Place, Waurn Ponds. Ph: (03) 5271 7777.

For out of hours medical services, please call the National Home Doctor Service 13SICK on 13 74 25 or the After Hours GP Helpline on 1800 022 222 or visit https://www.healthdirect.gov.au/after-hours-gp-helpline